At AutoZone on the Business Loop, I came in with a dead car
battery on one of our recent Mo-hot, wicked-humid days.
The battery was only a couple years old, but it had
sat unused and wouldn't charge using standard jumper cables. I was sure I'd
have to replace it (for over $100), and so plunked it on the counter for
recycling. I was hot, tired, and grumpy, but Autozone's technician was friendly
and helpful. "This battery shouldn't need replacing," he said. "It's probably
still on warranty. It's way too new."
If I had the original receipt, he could replace it no
matter where I bought it. I didn't (at least, not handy). "I can try charging
it," he said. But I had already tried that -- several times. "Our charger is
like driving the battery in a car for a month," he said. "It's way more
powerful than jumper cables."
I left for an hour while he charged the battery on
Autozone's machine. "It's all charged," he said when I came back. I asked him
what I owed. "Nothing," he said. I couldn't believe it. I'd been working in
the yard, was sweaty, grimy, grubbily-dressed, and wasn't buying anything
else. And Autozone could have sold me an expensive new car
battery.
Instead, their customer service technician took all that
time and effort to help me out, free of charge!
573-875-8885
Corner of Business Loop 70 and Coats Street, just down
from Hickman High
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